Refund Policy

1. Monthly Subscription

Cancellation: You may cancel your monthly subscription at any time. Cancellation takes effect at the end of your current billing cycle.

Refunds: Monthly subscriptions are non-refundable. You will retain access until the end of the paid period.

No Partial Refunds: We do not offer prorated refunds for partial months.

2. Annual Subscription

7-Day Money-Back Guarantee: Annual subscriptions are eligible for a full refund if requested within 7 days of purchase.

After 7 Days: Annual subscriptions are non-refundable after the 7-day window, except as required by law.

Cancellation: You may cancel at any time, but you will not receive a refund for the remaining period.

3. Free Trial

The 1-hour introductory course is provided free of charge. No payment or refund applies.

4. Requesting a Refund

To request a refund (if eligible), contact us at jjacademy999@gmail.com with:

• Your registered email address
• Subscription type (monthly/annual)
• Reason for refund request
• Date of purchase

Refund requests are processed within 5-7 business days.

5. Exceptions

Refunds may be denied if:

• Your account has been suspended or terminated for violating Terms of Service
• You have accessed a substantial portion of the content
• The refund request is submitted after the eligible period
• There is evidence of fraud or abuse

6. Payment Disputes

If you believe you were incorrectly charged, contact us immediately at jjacademy999@gmail.com. We will investigate and resolve the issue promptly.

7. Changes to Refund Policy

JJ Academy reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated "Last updated" date.

8. Contact Us

For refund-related inquiries, email us at: jjacademy999@gmail.com